COMTAX AB PRIVACY STATEMENT (GDPR)
May 25, 2018 the General Data Protection Regulation (GDPR) will be/is enacted in
the EU. This privacy statement explains what personal data COMTAX AB (herein after referred to
as COMTAX) collects from you, through our interactions with you and through our products and
how we use that data.
COMTAX offers a range of products, to help tax departments worldwide. References to COMTAX products in this statement include, but is not limited to, COMTAX websites, software and servers. Please read the product-specific details in this privacy statement. This statement applies to COMTAX interactions with you and all COMTAX products.
PERSONAL DATA THAT WE COLLECT
COMTAX collects data to operate effectively and provide you the best experiences with our products.You provide some of this data directly, such as when you sign a license agreement, administer your organisation’s licensing account or contact us for support. We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement.
These third-party sources vary over time, but have included:
When you are asked to provide personal data, you may decline as this is your choice. However, if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use the services provided by COMTAX. The data we collect depends on the context of your interactions with COMTAX and the products and features you use.
The data we collect can include the following:
For example, we collect:
HOW WE USE PERSONAL DATA THAT WE COLLECT
COMTAX uses the data we collect for two basic purposes: (1) to operate our business and provide(including improving and personalising the products we offer and (2) to send communications, including promotional communications, whether in our own products or in products offered by third parties.
Communications - We use data that we collect to communicate with you. For example, we may contact you by phone or email or other means to inform you when a subscription is ending, discuss your licensing account, invite you to participate in a survey, or tell you that you need to take action to keep your account active. Additionally, we use your data for promotional communications from COMTAX by email, physical mail and telephone.
We do not sell but may share the data that we collect with third parties, such as International Bureau of Fiscal Documentation, Palantir System AB, TAXCEL, Ekonomiföretaget Baehring Dahl AB so that we may uphold the license agreement, select and deliver products, or other services provided by these partners.
For more information about how we are managing your contact data, email subscriptions and promotional communications, please contact support@comtaxit.com.
COMTAX offers a range of products, to help tax departments worldwide. References to COMTAX products in this statement include, but is not limited to, COMTAX websites, software and servers. Please read the product-specific details in this privacy statement. This statement applies to COMTAX interactions with you and all COMTAX products.
PERSONAL DATA THAT WE COLLECT
COMTAX collects data to operate effectively and provide you the best experiences with our products.You provide some of this data directly, such as when you sign a license agreement, administer your organisation’s licensing account or contact us for support. We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement.
These third-party sources vary over time, but have included:
- Partners with which we offer co-branded services or engage in joint marketing/sales activities, and
- Publicly-available sources such as open government databases or other data in the public domain such as on social media and networks such as LinkedIn, Xing and Facebook.
When you are asked to provide personal data, you may decline as this is your choice. However, if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use the services provided by COMTAX. The data we collect depends on the context of your interactions with COMTAX and the products and features you use.
The data we collect can include the following:
- Name and contact data - We collect your first and last name, email address, title, telephone numbers, and other similar contact data.
- Communication data - We collect data from our ongoing communication and interaction with you. This may be communication by face-to-face meetings, online meetings, telephone, email etc..
- Security - We collect passwords and product keys used for authentication and your account access.
- Device and Usage data - We collect data about your device and how you and your device interact with COMTAX and our products.
For example, we collect:
- Product use data - We collect data about the features you use. This also includes the settings you select and the software configurations you use most.
- Device, connectivity and configuration data - We collect data about your device and the network you use to connect to our products. It includes data about the operating systems and IP address.
- Error reports - We may ask you to send us data about the performance of the products and any problems you experience. This data helps us to diagnose problems in the products you use, and to improve our products and provide solutions. This can include data such as details of the software or hardware related to an error, contents of files you were using when an error occurred, and data about other software on your device.
HOW WE USE PERSONAL DATA THAT WE COLLECT
COMTAX uses the data we collect for two basic purposes: (1) to operate our business and provide(including improving and personalising the products we offer and (2) to send communications, including promotional communications, whether in our own products or in products offered by third parties.
- Providing and improving our products - We use data to provide and improve the products we offer.This includes operating the products, maintaining and improving the performance of the products, developing new features, and providing customer support, such as the following:
- Providing the Products - We use data to carry out the agreement between us and to provide our products to you.
- Customer support - We use data to diagnose product problems and provide other customer care and support services.
- Product Improvement - We use data to continually improve our products, including adding new features or capabilities.
- Security - We use data to protect the security and safety of our products and our customers, to confirm the validity of software licenses, to resolve disputes and enforce our agreements.
Communications - We use data that we collect to communicate with you. For example, we may contact you by phone or email or other means to inform you when a subscription is ending, discuss your licensing account, invite you to participate in a survey, or tell you that you need to take action to keep your account active. Additionally, we use your data for promotional communications from COMTAX by email, physical mail and telephone.
We do not sell but may share the data that we collect with third parties, such as International Bureau of Fiscal Documentation, Palantir System AB, TAXCEL, Ekonomiföretaget Baehring Dahl AB so that we may uphold the license agreement, select and deliver products, or other services provided by these partners.
For more information about how we are managing your contact data, email subscriptions and promotional communications, please contact support@comtaxit.com.